Accessibility statement
How accessible this website is, what we know is imperfect, and how to tell us.
1. Our commitment
We want everyone to be able to use this website, including people who use a screen reader, navigate by keyboard only, need larger text, or rely on high-contrast or reduced motion settings. Many of the people we exist to serve reach us on an old phone, a library computer, or a slow connection. A site that only works on new hardware is not accessible in any sense that matters to us.
2. What standard we aim for
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We believe this site currently meets that standard, subject to the known issues in section 4.
3. What we have done
- Every page uses semantic HTML landmarks and a logical heading order.
- A “skip to main content” link is the first thing a keyboard user reaches.
- The whole site is operable by keyboard alone, with a clearly visible focus indicator.
- Text and interface colours meet or exceed WCAG AA contrast ratios.
- Meaningful images carry descriptive alternative text; purely decorative images are hidden from assistive technology.
- Text reflows without horizontal scrolling down to 320 px wide, and can be enlarged to 200% without loss of content.
- Animation and scroll effects are switched off automatically when your device requests reduced motion.
- Form fields have persistent, properly associated labels rather than placeholder-only hints.
- The site works without JavaScript for reading all content.
- Pages are lightweight and load quickly on a slow mobile connection.
4. Known issues
We are aware of the following, and intend to address them:
- Some of the longer policy pages contain wide tables which require horizontal scrolling on a small screen. The tables are marked up correctly and are readable by screen readers, but the scrolling is not ideal.
- Our contact form is not yet connected to a form-handling service, so it cannot currently be submitted. Email remains available as a fully accessible alternative.
- We have not yet commissioned an independent accessibility audit. Our assessment is a self-assessment.
5. Tell us about a problem
If you find something on this site you cannot use, please tell us — it is the fastest way for us to fix it. Email help@theambroseinitiative.org.uk and describe the page and the difficulty.
We aim to reply within five working days. If you need information from this site in another format — large print, plain text, easy read, audio, or braille — ask us and we will provide it.
6. If you are not satisfied
If you contact us with a complaint about accessibility and are not happy with our response, you can contact the Equality Advisory and Support Service (EASS) on 0808 800 0082 or via equalityadvisoryservice.com.
The Equality Act 2010 requires us to make reasonable adjustments so that disabled people are not placed at a substantial disadvantage. We take that duty seriously, both online and in our services.
7. Preparation of this statement
This statement was prepared on 13 September 2026. It was based on a self-assessment of the site carried out by the people who built it, covering keyboard operation, screen reader behaviour, colour contrast, reflow at small screen sizes, and reduced-motion preferences.
This policy was adopted by the trustees of The Ambrose Initiative Limited and is reviewed at least annually, or sooner if the law or our practice changes.